Welcome — We’re Glad You’re Here

The Haven Therapy Group is a team of psychotherapists serving the Richmond Hill and Greater Toronto Area. We’re honoured to support you on your journey toward renewed self-love and healthier relationships.

💡 Booking

New clients begin with a 15-minute New Client Consultation. A brief screening questionnaire will be sent to complete prior to the appointment.

To book: - Create a client profile with your contact details and reason for seeking support - A valid credit or debit card is required to reserve sessions

We do not offer direct billing; receipts are provided for reimbursement.

⏰ Cancellation Policy

We require 48 hours’ notice to cancel or reschedule an appointment.

For Saturday-Monday appointments”, notice must be given by 5:00 PM EST on Friday. Late cancellations or missed appointments may be subject to a fee.

📍 In-Person Sessions

In-person sessions must be booked by contacting us directly. Location details will be shared once confirmed.

💳 Payment Options

Payment is required before sessions. Accepted methods: e-Transfer (preferred), debit, credit card.

🌿E-Transfer:

Maggie Yim: maggieyimcounselling@gmail.com

Michelle Lo: nd.michelle.lo@gmail.com

Please include your name and session date in the memo.

⚠️ Crisis Support

We do not provide crisis services. If you require immediate support:

📞 Toronto Distress Centre: 416-408-4357

📞 Crisis Services Canada: 1-833-456-4566 or text HOME to 686868