Welcome — We’re Glad You’re Here

The Haven Therapy Group is a team of psychotherapists serving the Richmond Hill and Greater Toronto Area. We’re honoured to support you on your journey toward renewed self-love and healthier relationships.

💡 Booking

New clients should begin by booking a 15-minute New Client Consultation.

To schedule:

Create a client profile Include your contact details and reason for seeking support

A valid credit or debit card is required to reserve full sessions.

We do not offer direct billing; however, receipts are provided for reimbursement.

Cancellation Policy

We kindly require at least 48 hours’ notice to cancel or reschedule an appointment.

For Saturday to Monday appointments, notice must be provided by 5:00 PM EST on Friday. Late cancellations or missed appointments may be subject to a fee.

📍 In-Person Sessions

All in-person sessions must be booked by contacting us directly. Location details will be shared once confirmed.

💳 Payment Options

We accept: credit, debit cards, and e-transfer Payment is required prior to the session start.

E-transfer

Maggie Yim: maggieyimcounselling@gmail.com

Michelle Lo: nd.michelle.lo@gmail.com

Please send payment to your treating therapist and include your name and session date in the transfer note.

⚠️ Crisis Support

We do not provide crisis services. If you are immediate support:

📞 Toronto Distress Centre: 416-408-4357 📞 Crisis Services Canada: 1-833-456-4566 or text HOME to 686868

If you are in immediate danger, please call 911 or go to your nearest emergency department.

🌿 Ready to Begin?

Taking the first step is an important part of your healing journey. 📍 Virtual & in-person sessions available 📍 By appointment only

📞 Contact

📧 thehaventherapygroup@gmail.com or contact your therapist directly. 🌐 thehaventherapygroup.ca

Michelle is a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of Ontario (CRPO) and a Certified Emotionally Focused Couples Therapist (EFCT) through the International Centre for Excellence in Emotionally Focused Therapy (ICEEFT). She is also a Registered Naturopathic Doctor with the College of Naturopaths of Ontario (CONO), bringing a unique integrative perspective to her therapeutic work.

To verify registration, visit: https://my.crpo.ca/publicregister

AREAS OF FOCUS Michelle works with couples, families, and individuals experiencing relationship distress or seeking deeper connection. She welcomes clients from diverse backgrounds and life stages, and work with clients managing issues including:

  • Relationship distress and conflict
  • Communication difficulties
  • Emotional disconnection and attachment injuries
  • Trust and intimacy issues
  • Parent-child relationship challenges
  • Family dynamics and intergenerational patterns
  • Life transitions affecting relationships
  • The impact of stress and trauma on relationships
  • Social anxiety and social re-engagement

LANGUAGES Michelle is fluent in English and Cantonese.

EDUCATION & EXPERIENCE Michelle completed her undergraduate degree in Kinesiology at McMaster University before attending the Canadian College of Naturopathic Medicine (CCNM), where she received the Richard McCrorie Award in 2009 for outstanding compassion and integrity in patient care.

While practicing as a naturopathic doctor, she became increasingly aware of the profound impact of trauma and relational disconnection on overall well-being. This insight inspired her transition into psychotherapy. She completed her Master of Divinity degree at Tyndale University in 2021, where she deepened her understanding of how relationships, meaning-making, and emotional healing are interconnected.

Michelle is a Registered Psychotherapist (RP) with the College of Registered Psychotherapists of ... Read More

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